Frequently Asked Questions
Q:How does tent top attach to tent frame?
A:There are hook and loop on four corner of tent top and tent frame.
Q:How Long does it take to set up and how many people is ideal?
A:It will take 5-10 minutes to set up, 2 people is ok.
Q:Can I order a replacement tent canopy?
A:Yes, we provide tent canopy, but it only fit our frame.
Q:What's turnaround time?
A:production:3-5 business day after proof approval
Shipping: 5-7 business day by UPS,TNT,DHL,OR FEDEX
If you need urgently,please confirm with us.
Q:Do you print in full color? does it cost more to use more than one color?
A: Our printing is dyes sublimation,full color,no limit design,no extra charge.
Q:How do I design my tent? Can you design for me?
A:Download design template, then design your tent.
If you have high resolution logo, we also can make design for you.
Please inquire us.
Q:Do you have custom tents in other size?
Yes, we have 5X5ft(1.5X1.5meter),10X10ft(3X3meter),10X15ft(3X4.5meter),10X20ft(3X6meter) Tent
Q:Do you offer any other styles of tent?
A:Yes,we offer inflatable tent too.it's also custom printing by high quality dye sublimation.